About Us
Our Story
Professional people, accountable service, and tailored solutions designed around your security needs.
Ndebe Group Protection Services was registered and established in 2018. Our objective is to make a strong mark in the security industry by creating a brand that can rival established leaders in the field. Despite the seemingly crowded market in South Africa’s security industry, we at Ndebe Group Protection Services are confident that there are still untapped opportunities, particularly in emerging markets where competitive strategies have not yet been fully exploited.
Currently, we are operating in Gqeberha, within the Eastern Cape, a region that presents its own set on unique challenges. We recognise that these challenges can impact the sustainability of security firms, and we are committed to overcoming them to provide superior services and contribute to the broader industry’s growth.
Ndebe Group Protection Services has devised a unique solution to maintain relevance and competitiveness in the security industry. Our approach involves:
- Delivering consistent, high-quality service to our clients.
- Implementing robust staff training programs.
- Championing women’s empowerment within our organization.
- Prioritizing employee wellbeing.
- Conducting in-depth research to keep us at the forefront of industry developments.
- Ensuring full compliance with all applicable South African legislations.
Our philosophy is a holistic approach to security services, which takes into account the interests of property investors, employees, tenants, visitors, customers, and the property itself. We believe that a comprehensive security service caters not just to the protection of physical assets, but also the safety and comfort of all individuals involved.
Professionalism
Honesty
Integrity
Mutual Respect
Our Client Service Approach
Ndebe Group Protection Services is dedicated to offering solutions that are specifically tailored to each client’s unique needs. To achieve this, we conduct site visits to properties our clients wish us to protect. We then assess potential threats to both the facilities and their users. Additionally, we evaluate whether the existing infrastructure meets acceptable standards. Armed with this information, we propose a security plan customized to your requirements, always considering your budget in our approach.
Operational Capability
The core strength of Ndebe Group Protection Services lies in our human resources’ abilities and operational capacity to meet our clients’ mandates. Our directors have over 20 years of combined experience in the protection services industry, client service, and operations management.
Our Team
At Ndebe Group Protection Services, all our security personnel are PSiRA-certified and undergo rigorous training before deployment to our clients’ sites. Recognizing the risks clients may be exposed to if we hire the wrong people, we minimize this risk by conducting reference checks and other vetting procedures as part of our recruitment process. Each site is outfitted with all required equipment, including scanning devices, torches, and any other necessary gear. A dedicated supervisor and manager are assigned to each site, and our Operations Manager ensures the appropriate number of security guards are on duty daily. Additionally, our call centre is always ready to provide extra support to all our clients and personnel, addressing queries, handling complaints, and managing escalations.
Our Directors
Senior Technician - David Tafi
David has amassed over 20 years of experience across various industries, including construction, event management, hospitality, and security. His work has taken him both locally and internationally, with stints in Europe, South America, the USA, and the UK. With a qualification in marketing communication, David contributes valuable customer experience and stakeholder management insights to the Ndebe management team. He also boasts over seven years of experience in security infrastructure, covering aspects from CCTV to intercom systems.
Senior Manager
Our Senior Manager began his career in 1991 with the South African Police Service (SAPS) at the age of 18 in Durban, KZN. He subsequently transitioned to the security industry, starting as a security officer and steadily ascending the ranks. His portfolio includes managing significant national contracts such as Telkom, Transnet, Home Affairs, SASSA, and security management at the large Liberty Mall in Pietermaritzburg. His expertise in retail security and loss control is extensive.